We’re committed to ensuring that customers maximize the value of their investment and meet their real-time objectives. Our specialists are experts in a variety of areas, including: hybrid cloud architecture, data ingestion, operational readiness, performance tuning and query optimization
Quick Start Bundle consists of training courses plus architecture and consulting hours to accelerate your success with real-time analytics using SingleStore. SingleStore training includes live demonstrations, hands-on labs, ready-to-use AWS EC2 environments, and certification exams. Our Expert Services gives you access to a SingleStore Expert and these services can be tailored to your specific needs.
| Services | Basic | Essentials | Enterprise |
| ----------------------- | ---------------- | ------------------------------------------- | ------------------------------------------- |
| Instructor-led Training | Developer Course | Developer Course Administrator Course* | Developer Course Administrator Course* |
| Architect Hours | 16 | 40 | 160 |
| Sr. Consultant Hours | - | - | 56 |
| List Price | $11,000 | $25,000 | $75,000 |
* Can be converted to 40 Sr. Consultant hours
SingleStore Expert Services provide advisory assistance to customers on key architectural topics, which are critical for deploying and optimizing the SingleStore environment.
The SingleStore Implementation Services provide general purpose consulting services to support the implementation and deployment of SingleStore. The scope of the work varies from engagement to engagement, and it will be described in a Statement of Work (SOW).
SingleStore team to develop best practices and provide knowledge transfer
SingleStore team to provide ongoing architecture support, which can span across multiple applications.
SingleStore to jointly deliver a critical project with a customer or a partner
SingleStore to provide developer resources to work alongside the customer’s application team
The SingleStore Migration Services provide a process driven approach for migrating another database solution or workload to SingleStore. It is an end to end service utilizing tools from SingleStore to shorten the time taken for data migration.
Analysis of existing database solution to define schema and application ingest requirements.
Define data mappings and validation required to ensure data integrity during the migration
Connect end applications to the SingleStore databases and verify processes are working as before
Conduct data conversion processes to migrate data to SingleStore
SingleStore Developer and Administrator Training enables developers with the skills to run and to manage SingleStore products from Day 1. Virtual Instructor-led training accelerates your team’s application development and deployment of SingleStore. These trainings are ideal for Application Developers, Database Administrators, Software Engineers, Data Scientists, Data Analysts and Machine Learning Engineers.
This training enables your SQL developers, data scientists, and data analysts to program for Fast Analytics and Intelligent.
This Training prepares your Application Developers to successfully deploy SingleStoreDB Self-Managed for on-premise, air-gapped servers, and cloud cluster environments.
The Technical Account Manager (TAM) is a SingleStore expert who is embedded with the customer to provide regular deployment and operational guidance. A TAM is also included in the Platinum Support package. This Technical Account Manager has the following responsibilities:
SingleStore DBA-as-a-Service offers a pool of expert database administrators (DBAs) to help monitor, manage, and maintain your SingleStore deployments. SingleStore’s expert DBAs help ensure healthy operations of SingleStore environment(s), supporting the adoption and success of your cluster deployments. DBAs work as an integral part of your team to prevent or quickly resolve problems in your environment.
Ensure overall architecture, application design per best practices, and query performance analysis
DBA Services, backup & restore, scheduled patches and releases with expert troubleshooting
Proactive operations by building automatic monitoring scripts and alerting systems
Inside, you will find several machine learning use cases, code samples to help you get started, and recommended data processing architectures.
The delivery of the Implementation Pack will be scheduled at a time mutually agreed upon between you and SingleStore. Cancellations of scheduled Implementation Packs must be made at least two weeks prior to the event without incurring additional fees in accordance to the Implementation Pack Terms.
We can come to your office if it’s necessary. However, your company will be responsible for Travel and Expense costs. You will need to ensure a safe and healthy workspace. These costs can be paid for prior to the engagement or upon completion of the Implementation Pack.
You can limit the Specialist’s access to any production environment, shared development environments, and customer data, to the minimum extent necessary for the Specialist to deliver the Implementation Packs.
This Implementation Pack is governed by the terms specified in the SingleStore Implementation Pack Terms and Conditions. All capitalized terms used in this Data Sheet, but not otherwise defined, will have the meaning assigned to them in the Terms. In the event of a conflict between this Data Sheet and the Terms, this Data Sheet shall take precedence. This Data Sheet is the Statement of Work for the Services described herein.